Refund Policy
Last updated: November 12, 2024
We want you to be completely satisfied with your purchase of TurnKey Directories. If for any reason you are not satisfied, we offer a 30-day money-back guarantee.
30-Day Money-Back Guarantee
If you cancel your purchase within the first 30 days, you are eligible for a full refund. Simply contact our support team at support@turnkeydirectories.com or call us at +436706502908, and we’ll process your refund as soon as possible.
Examples of Refunds We Honor
We issue refunds in the following scenarios:
- Early Cancellation: You decide that TurnKey Directories isn’t the right fit within the first 30 days and wish to cancel.
- Product Issues: If there were any technical issues on our end that prevented you from using the plugin as intended.
- Extended Downtime: In the unlikely event of significant downtime, we will consider partial refunds or credits as appropriate.
Prorated Refunds or Credits
In some cases, partial refunds or credits may apply:
- Account Activity: If you cancel after the first 30 days, refunds are not automatically provided. However, if there’s minimal usage or an exceptional circumstance, reach out to us to discuss prorated credits for future services.
- Feature Upgrades: If you upgraded your plan but found that you didn’t use the additional features, we might apply prorated credits toward future billing.
If you have any questions about our refund policy or would like to request a refund, please get in touch with us at support@turnkeydirectories.com.
Thank you for choosing TurnKey Directories.